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CLARK FREEPORT ZONE, Pampanga – One of the principles that paved the way for AAG into becoming one of the biggest pilot training institutions across Asia Pacific Region is to always be two steps ahead of the game. “Preparedness is the key. We do not react the moment the situation comes. We anticipate, study all facets and then plan accordingly. That is the AAG Way”, says AAG’s Regional Director for Asia-Pacific, Mr. Cristopher Magdangal. “It’s the same principle we applied in responding to the effects of this pandemic crisis to the overall business operations of Alpha Aviation Group,” he added.

Ever since news about the coronavirus started spreading, AAG has proactively taken measures on how to mitigate the potential impact of the outbreak to the employees, trainees and other key stakeholders. The company has also complied with all the guidelines released by the regulatory body and the national government proving its support and commitment to help in the fight against COVID-19. And despite of the offices in all operational hubs being closed temporarily, AAG was able to ensure business continuity through the work-from-home guidelines released by the company.

With the ECQ in high-risk areas, including Central Luzon and NCR, expected to be lifted by 15th of May, AAG’s efforts are now geared towards preparing for the eventual resumption of business operations under “new normal” and “strictly controlled environment” conditions. RD Magdangal organized Task Force “New Normal” and Task Force “Transition” for this purpose.

These parallel efforts are woven together under the “We are AAG-ready” Campaign (#WeAreAAGReady) which aims to achieve the following strategic objectives:

  • educate & ready entire AAG Family on “new normal” and “strictly controlled environment” conditions
  • apprise key stakeholders (clients, regulators, decision-makers, allied agencies) regarding our readiness to resume business operations
  • influence policy & decision-making so we can be mapped and tagged “CAPABLE AND READY TO RESUME BUSINESS OPERATIONS”

“This is an affirmation of AAG’s commitment and readiness to support our government and society’s fight against COVID-19, to resume business operations under ‘new normal’ and ‘strictly controlled environment’ conditions, and to boost the speedy recovery of the aviation industry,” underscores RD Magdangal.

Tabletop exercises started in mid-April and a New Protocol was sent to the entire AAG family last April 20 via email with its updated version sent last April 30. “New Normal” Operations Dry Run started in April 23 followed by another rehearsal / punch listing activity last April 28. 2 weeks prior to the scheduled lifting of the ECQ, AAG is already 71% ready to resume with its business operations. The final rehearsal for the New Protocol is set on May 07, making the company 100% capable and ready to resume business operations by May 18.

Once again, this proves that the strength and resiliency of the AAG Family is stronger than this pandemic, is stronger than any adversity. We are Ready! We are AAG-Ready!

CLARK FREEPORT ZONE, Pampanga – Alpha Aviation Group’s commitment to its Core Values of Service Excellence, Teamwork and Customer Satisfaction fuels the company to explore ways on how to further enhance the training value and its delivery to its customers. Aside from heavily investing to state-of-the-art training equipment and facilities, the company is also allocating its resources to systems and tools in order to modernize the technologies and platforms being used for greater operational flexibility and efficiency.

As a training institution, facilitating learning is a prime focus for the company. “It is our goal to go beyond the traditional method and explore innovative ways on how we can best facilitate learning”, says AICAT’s Head of Training – Capt. Gwen Lucero. “We will make use of all possible means to provide our cadets with a holistic, worldclass pilot training”, he added.

With this objective in mind, the team started working on improving AAG’s Learning Management System (LMS) last December 2019. The training, IT and quality department are working hand in hand on this project. As a result, there are now two additional platforms being utilized by the cadets for a more comprehensive learning system. These platforms are: MOODLE and Comply 365.

Moodle is an acronym for “Modular ObjectOriented Dynamic Learning Environment”. This learning management platform is designed to provide a

robust, secure and an integrated system for a customized learning environment. AAG is currently utilizing MOODLE LMS in administering online examinations for its cadets and is exploring on the other features of the platform for future implementation. The platform was rolled out last 02 March 2020 and was first utilized by APP 01-2020 for their exams. Because of such system, the batch is still able to carry on with their ground school classes and examinations despite the Enhanced Community Quarantine declared in Luzon because of the COVID-19 health crisis.

Alpha Aviation Group Philippines

1092 Jose Abad Santos Ave., Clark Freeport Zone, Pampanga, 2023 Philippines T +63 (0)45 599 7435 to 36 F +63 (0)45 599 7435 to 36 loc 106 E ph.info@aag.aero aag.aero

Registered name: Alpha Aviation Group (Philippines), Inc. Registered address: As above Registered number: CS200512773

Aside from MOODLE, AAG also started utilizing Comply 365, a document control and management system. Comply 365 is tagged as an “electronic flight bag” for cadets because it contains the documents, manuals and communications needed for their everyday session. Comply 365 is administered by the Document and Communication Manager (DCM) who ensures that users will be able to access the content or the material they need anywhere, anytime and in any device they wish to use. The soft-launch of the system was last 03 March 2020, just in time for the commencement date of APP 02-2020. Because of such system, the new batch was able to start with their ground school class at comfort of their own homes while waiting for the lockdown period to be lifted and officially start training on-site.

“This is what it means to always be one step ahead”, says AAG’s Regional Director for Asia Pacific, Mr. Cristopher Magdangal. “Because we have such systems in place, we were able to turn this unforeseen downtime into a productive time for our cadets. This also shows that we are true to our commitment to service excellence, teamwork and customer

satisfaction; our core values that enabled us to become the best and the biggest and our key to becoming even better”, he added.

Strategic Initiative 02: “Balanced Scorecard and Project Management”

CLARK FREEPORT ZONE, Pampanga – Days before the full implementation of the Balanced Scorecard for each department and individual employee,the designated BSC officers are working assiduously alongside with the guidance of an expert from K-Mas Management in finalizing the performance management system tool for AAG.

The initiative will form part of the organization’s effort in aligning individual department and employee’s function and job design to the overall Vision, Mission and Core Values of the company. “We want to make sure that we are all moving towards one direction and that all efforts contribute to the realization of the set goals and objectives of the company”, says Ms. Gina Vallejo, AAG’s Head of Strategic Human Resources. “As the company grows, it is our goal to see our people grow as well. Thus, we will be implementing strategic tools in order to measure individual performance which will help us identify opportunities and areas for growth and help our employees be fully equipped to perform the duties and tasks required by their post”, she added.

The system will be formally rolled-out this 1st of April in conjunction with the start of a new FY. Upon full implementation of the system, the BSC officers will take charge in maintaining and overseeing the administration of BSC in their respective departments through regular submission of reports, periodic review of performance as against the identified goals / objectives and presentation of catch-up plans and recommendations in cases when the identified goals and objectives are not achieved. The BSC officers will also participate in crafting the annual program and budget of the department.

For a timelier and a more accurate system of reporting, AAG is also exploring for ways on how to automate the reports generated from the Balanced Scorecard. The BSC officers have started utilizing QuickScore since January 2020 and a similarsoftware is being assessed for possible utilization as well.

Aside from the Balanced Scorecard, AAG is also strengthening its Project Management scheme in line with the aggressive expansion plans / projects lined up for the coming years. The company has instituted a Project Management Committee (PMC) to spearhead the creation of project charters and closely coordinate with various departments to ensure that the projects are aligned with the overall strategy and the BSC of each department. Last November 2019, 25 Project Management Officers (PMOs) underwent a practical Project Management (PM) training where they were trained how to strategically craft project charters and project management plans. AAG also hired a Project Management Officer who will work directly under the Regional Director’s Office. The PMO will oversee all the project management plans and project charters submitted by the PMOs. In addition to that, 25 Knowledge Management Officers (KMOs) were given data analytics training in line with the Knowledge Management Framework of AAG. The training was facilitated by OTI Philippines, a management consultancy firm based in Manila, specializing in organizational transformation.

All these initiatives are geared towards sustaining AAG’s momentum and towards achieving its set goals and objectives as it continues to “Create the Future Now”. “Our commitment to service excellence, teamwork and customer satisfaction has enabled us to become the best and the biggest; but let us altogether strive to become better”, AAG’s Regional Director for Asia-Pacific, Mr. Cristopher Magdangal’s motivational words to all AAG employees as the team welcomes another FY.

CLARK FREEPORT ZONE, Pampanga – Amidst the increasing tension and worry brought about by the surge in confirmed cases of Coronavirus Disease 2019 (COVID-19), the AAG Family chooses to remain calm and positive as it mitigates the potential impact of the outbreak to its trainees, employees and other key stakeholders.

“Others see it as a crisis; we see it as a challenge. And we’re up for it”, says Mr. Cristopher Magdangal, AAG’s Regional Director for Asia Pacific during the emergency meeting with the managers and other supervisors held this morning at the 3F, AAG Simulator Training Center Annex Building. RD Cris encouraged everyone not to panic and try to live a normal life while taking extra precaution to avoid the disease and cooperate in all the SOPs and protocols initiated by the company.

AAG’s Head of Strategic Human Resources, Ms. Gina Vallejo, echoed RD’s words by reminding managers and supervisors that employees can avail of their leave credits yet should ensure that tasks are accomplished and deliverables are submitted on time. She emphasized the company’s objective to strike a balance between prioritizing the health and safety of the entire AAG community while making sure that its commitment to deliver world-class pilot training is uncompromised.

Alpha Aviation Group has launched SOPs and protocols to mitigate the potential impact of the disease and keep AAG “COVID-19 Free”. These safety measures include: AAG-wide orientation and briefing on how to avoid COVID-19, daily temperature check for all employees, cadets and guests on all operating hubs, post and pre-flight sanitation of all training fleet and simulators and daily sanitation of offices and briefing rooms specially the frequently touched objects and surfaces like doorknobs, desk, computer keyboards, etc. AAG’s company nurses also provide assistance and monitoring to those who individuals indicating any symptoms like fever, colds or difficulty in breathing.

The entire AAG Family is encouraged to remain strong in challenging times like this as it continues to prove that “the strength of a united AAG Family is stronger than any adversity”.

“The Strength of a United AAG Family is Stronger than any Adversity”

CLARK FREEPORT ZONE, Pampanga – Amidst the increasing tension and worry brought about by the surge in confirmed cases of Coronavirus Disease 2019 (COVID-19), the AAG Family chooses to remain calm and positive as it mitigates the potential impact of the outbreak to its trainees, employees and other key stakeholders.

“Others see it as a crisis; we see it as a challenge. And we’re up for it”, says Mr. Cristopher Magdangal, AAG’s Regional Director for Asia Pacific during the emergency meeting with the managers and other supervisors held this morning at the 3F, AAG Simulator Training Center Annex Building. RD Cris encouraged everyone not to panic and try to live a normal life while taking extra precaution to avoid the disease and cooperate in all the SOPs and protocols initiated by the company.

AAG’s Head of Strategic Human Resources, Ms. Gina Vallejo, echoed RD’s words by reminding managers and supervisors that employees can avail of their leave credits yet should ensure that tasks are accomplished and deliverables are submitted on time. She emphasized the company’s objective to strike a balance between prioritizing the health and safety of the entire AAG community while making sure that its commitment to deliver world-class pilot training is uncompromised.

Alpha Aviation Group has launched SOPs and protocols to mitigate the potential impact of the disease and keep AAG “COVID-19 Free”. These safety measures include: AAG-wide orientation and briefing on how to avoid COVID-19, daily temperature check for all employees, cadets and guests on all operating hubs, post and pre-flight sanitation of all training fleet and simulators and daily sanitation of offices and briefing rooms specially the frequently touched objects and surfaces like doorknobs, desk, computer keyboards, etc. AAG’s company nurses also provide assistance and monitoring to those who individuals indicating any symptoms like fever, colds or difficulty in breathing.

The entire AAG Family is encouraged to remain strong in challenging times like this as it continues to prove that “the strength of a united AAG Family is stronger than any adversity”.